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Home
Catalog
Gift Special
Blog
About Kigiku
Frequently Asked Questions
Contact Us

Frequently Asked Questions

Coming soon…

About Returns

You can request a return within 30 days of receiving the product.

To be eligible for a return, the product must be in the same condition as when received, unworn or unused, with tags attached, and in its original packaging.

You will also need a receipt or proof of purchase, so please keep your purchase confirmation email safe.

Returns or exchanges for the following reasons will not be accepted.

・Returns due to customer reasons (differences in image, size, color impression, etc.)
・If it is within the measured size listed on the product page
・Products that have been worn or used

About return shipping fees
If a return for customer reasons is approved, the return shipping fee will be the customer's responsibility.

In cases of product defects, incorrect delivery, or clear discrepancies with our listed information, we will cover the costs.

Refund

We will notify you once the return has been received and inspected. We will also inform you whether the refund has been approved or not.

If approved, the refund will be automatically processed to the original payment method within 10 business days.

It may take time for the bank or credit card company to process the refund and for it to be credited.

About Shipping

Domestic Shipping

Flat rate nationwide ¥1,000

※Free shipping on orders over ¥30,000 (tax included)

※Additional charges for Okinawa and remote islands

International Shipping Fee

EMS: A standard shipping method that supports package tracking and damage compensation systems.

Flat rate for overseas: ¥4,700

DHL

Flat rate for overseas: ¥4,700

About Payment

Available Credit Cards and Electronic Payments

This site processes payments through the payment agency service KOMOJU.

In addition to credit cards and electronic payments, we also support convenience store payments and bank transfers.

*Convenience store and bank transfers are postpaid.

Terms of Service

Privacy Policy

Contact Information

Return and Refund Policy

Notation based on the Act on Specified Commercial Transactions

Contact Us

Kigiku TEL: 06-6467-8202

〒550-0004 Osaka Prefecture, Osaka City, Nishi Ward, Utsubo Honmachi 1-9-5, Kinki Toyama Kaikan Building 9F, Japan

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Products

Dress made with Oshima tsumugi K189

Dress made with Oshima tsumugi K189

¥24,800

Regular price Sale price ¥24,800
Dress made with Oshima tsumugi K244

Dress made with Oshima tsumugi K244

¥24,800

Regular price Sale price ¥24,800
Dress made with Oshima tsumugi K238

Dress made with Oshima tsumugi K238

¥24,800

Regular price Sale price ¥24,800
Dress made with Oshima tsumugi K235

Dress made with Oshima tsumugi K235

¥24,800

Regular price Sale price ¥24,800